Detailed List of Personal Information Collected

To ensure the normal functioning of our website/mobile application and the provision of products or services, we may collect your information in accordance with the principles of legality, legitimacy, and necessity. After collecting your personal information, we strive to comply with applicable data protection and privacy legislation and regulations (“Applicable Laws”), that may include, without limitation, the Personal Data (Privacy) Ordinance (Cap.486) of the Laws of Hong Kong Special Administrative Region (the “PDPO”), the Regulation (EU) 2016/679 (General Data Protection Regulation) (“GDPR”) , the Personal Information Protection Law of the People's Republic of China (PIPL) and the Personal Data Protection Act of the laws of Singapore (“PDPA”). In accordance with these legal requirements, we will establish information security safeguards and adopt technical and other necessary measures to protect the security of your personal information.
To help you understand the types of information we need to collect and the purposes for doing so when you use our services, we will provide explanations for each specific service accordingly.

 

Business Scenario Function/Purpose Collection Method Personal Information Collected
​​Registration/Login​​ Register or log in via mobile number/email, use third-party accounts, set preferences, identify and distinguish users User input; User authorizes app to collect Mobile number, email address, nickname, third-party login account, preferred currency, preferred usage scenarios, preferred destinations, IP address, cookies
​​Product Purchase & Payment​​ Purchase products in CMLink eSIM and complete payment User input; User authorizes app to collect Mobile number, email address, nickname, third-party login account, bank card number, expiration date, cardholder name, Card Verification Code (CVC)
​​Product Usage​​ Use CMLink eSIM products and view order/purchased product information (e.g., check eSIM plan usage) User authorizes app to collect Order information, purchased product information
Push Notification Identify different devices to push message notifications to users User authorizes app to collect Mobile device type (Android, iOS), device identifier from push notification platforms
​​Customer Service​​ Intelligent customer service, human customer service User authorizes app to collect Mobile number, email address, nickname, third-party login account, order information, purchased product information